Receive your order at home
The order will be delivered at the address chosen when making the order. Your order is always protected with a transportation insurance, in case something happens (extraviation, delivery risks...).
Order will be at your home in an estimated time of 24/48 hours, except customised products. An order with customised products may be delayed some more days depending on delayed works at our embroidering workshop. You can contact us to know the status of your order at 0034 976 080 410.
You can check the status of your order also in our website, using the section "My orders" at your user area.
|DELIVERY TIME||SHIPPING COSTS||FREE SHIPPING ABOVE||PAYMENT METHOD|
|ESPAÑA PENINSULAR||24-48 hours||5.95 €||80 €||payment on delivery, PayPal or credit card|
|BALEARES||48-72 hours||11.80 €||120 €||payment on delivery, PayPal or or credit card|
|CANARIAS (orders will be shipped on Monday or Thursday)||4-6 days||8.95 €||120 €||credit card or PayPal|
|CEUTA Y MELILLA||48 hours||20 €||-||credit card|
|ANDORRA (orders will be sent to the town La Seu d'Urgell)||48 hours||5.95 €||80 €||credit card, PayPal|
|PORTUGAL||48 hours||5.95 €||80 €||credit card, PayPal|
Soloporteros ships packets worldwide. International delivery is made through DHL. These are the costs for the different zones, and the estimated number of days that the packet takes to get the destination. Please take notice this time information is orientative, and that out of stock or customised products may take longer to be delivered).
All orders over 600 € will be free shipping.EUROPE ZONE 1: Shipping costs: 7.95 | Minimum order: 60 €
Soloporteros ships packets worldwide. International delivery is made through DHL. These are the costs for the different zones, and the estimated number of days that the packet takes to get the destination. Please take notice this time information is orientative, and that out of stock or customised products may take longer to be delivered).NORTH AMERICA: Shipping costs: 25 € | Minimum order: 80 €
About customs and duties
Prices above, for international shipping outside Europe, make reference to shipping costs, but do not include customs taxes. In case a packet is stopped at the customs inspections, it will be your responsability the payment of every taxes and costs generated by the packet. Soloporteros does not take charge of the duties, or any delay customs could cause on the delivery of the packets. Customer cannot return the packet for these causes, except an error of Soloporteros.
There are some countries where duties applied at the customs may be too high. These countries are, according to our experience: Argentina, Perú, Paraguay, Uruguay, Venezuela, Cuba and Uruguay. Less problematic, but also with some incidences, are Bolivia, Ecuador y México. It is not recommended to buy at our shop from those countries without being informed in your country which could be the taxes on the packet before buying it.
Making an order at Soloporteros implies the acceptance of these conditions.